Terms and Conditions

Returns and Cancellation Policy

If for any reason you are not satisfied with the quality of the files or DVDs we will rectify this to the highest level possible within the technical limitation of the material until you are satisfied

Time limit is 14 days from receipt of items


We will only release all the material following receipt of full payment 


Shipping Policy


Standard Service: for orders will be approx 2-3 weeks (variable depending on time of year and current work load)

We use tracked delivery for all items send unless other method specifically agreed by both parties


We do not under any circumstance ship to the following countries

Democratic Republic of Congo
Federal Republic of Yugoslavia & Serbia
Ivory Coast (Cote d’Ivorie)
Lebanon and Syria
North Korea (Democratic People’s Republic of Korea)
Republic of Guinea





We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Bushey DVD Ltd PO Box 1141 Bushey Herts WD23 9EE

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Loss of your media

We pride ourselves on utmost care of your precious tapes , in the very unlikely event of loss of tapes on our premises or in our care that become unrecoverable we will pay a maximum compensation up to £50 per order